Astanza manufacturers the highest-quality tattoo removal lasers and supports them with cutting-edge training, marketing, and technical support programs.
Clinical Training
Astanza product and clinical training specialist are tattoo removal experts. We hire experts with years of clinical know-how and give them even more training so they can be a true asset to your practice. Unlike other aesthetic laser manufacturers where training staff are jack-of-all-trades contract employees with limited real-world experience, our employees know this precise field intimately.
Our employees have practical and theoretical knowledge of laser physics, laser-skin interaction, the science and nature of tattoos, laser safety principles and practice, treatment protocols, and many other areas. They will help you learn to use our lasers whether you need a brief tutorial or in-depth review.
Marketing Support
Many of our physician customers are looking to add a cash-pay cosmetic procedure to their practice, but don’t have as much knowledge as they’d like on how to market and sell tattoo removal. We’ve helped many practices in exactly the same situation, whether they are skin specialists, general medicine practices, or physicians with other specialties that see the opportunity in laser tattoo removal. We provide the materials, insight, and marketing support to make you fill up your schedule book.
Our tattoo studio and laser clinic entrepreneurs will appreciate our laser-focus with a marketing program unique to laser removal treatments. The dynamics of the business is different than laser hair removal and other procedures. The number of treatments necessary, pricing strategy, perceptions and outlook of your potential patients, as well as the way they find information on the procedure will be unique. As a company that focuses 100% of our energy on tattoo removal lasers, we are extremely well prepared to give you relevant and time-tested insight.
Technical Support
Astanza’s Technical Support Department offers installation, troubleshooting, and repair support. From 24-hour telephone support to North American and international field support, our service will help assure that your Astanza laser will be available for your practice.
Our factory-trained engineers and technicians are able to resolve many issues over the phone, but are able to travel to your location to diagnose and resolve technical issues as well. Technical support can be reached at 713-783-2000 ext 226 or by email TechSupport@AstanzaLaser.com
All lasers come with a one-year warranty that covers all but a very few consumable parts on the system. Astanza technicians will perform preventative maintenance on your system to prevent any minor issues from become actual issues. Astanza also offers a line of service contracts with your specific needs in mind, and additional years of warranty can be purchased with your system.